Device Doctor

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OVERVIEW

Device Doctor provides free personal electronics repair and technical support, with the exception of parts that need to be replaced. We offer a range of services, including diagnostics, screen replacements, data recovery, hardware upgrades, and general repair for mobile devices, tablets, and computers. The service is operated by the Capilano Students’ Union and funded through the Personal Electronic Repair Service fee.

If accessing the service in person is inconvenient, mail and inter-office mail options are available. To make arrangements, please contact us.

  • Slow performance
  • Diagnostics
  • Virus scan
  • Mac or Windows operating system patch
  • Other Mac or Windows software issues

  • Screen replacement (mobile device, laptop, and MacBook)
  • Memory upgrade
  • Hard drive upgrade
  • Other hardware issues

CONTACT: Allan De Jesus
Technical Services Director 778.360.2542

HOURS : 9:30am to 4:30pm
Monday to Thursday

Reboot Refurbishment Program

Step 1

Bring your electronic device

The types of accepted devices are listed on this page.

Step 2

Our experts evaluate the device

Suitable donations will be refurbished.

Step 3

The device goes to someone in need

A Capilano student in need receives the device.

DONATIONS

Location
CSU Library Lounge (Library 195)
Capilano University’s Main Campus (North Vancouver)

Technology not listed may be declined at our desk and students will be encouraged to drop off devices at nearby electronics recycling depots, such as Return-It and Recycle My Electronics.

Accepted Devices

Smartphones

In working or non-working condition

Laptops

In working or non-working condition

Tablet Computers

Must be fully functional

Charging Cables

Must be fully functional

Power Adapters

Must be fully functional

Peripherals

Must be fully functional

About The Program

Reboot is CSU’s electronics recycling and refurbishing program.  Reboot is committed to minimizing e-waste by extending the life cycles of personal electronics through refurbishment. All refurbished devices will be donated to students in need to aid in their studies at Capilano University. All devices that cannot be reused will be safely handled by certified recyclers — such as the Electronic Products Recycling Association (EPRA) British Columbia.